Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the ETK Global website, products, and services. Please read these Terms carefully before using our services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services.

2. Definitions

In these Terms:

• Company: "Company", "we", "us", or "our" refers to ETK Global.
• Website: "Website" refers to etk-global.com.tr and all subdomains.
• Services: "Services" refers to all products, services, and content offered by ETK Global.
• You: "You" refers to the individual or entity accessing or using our Services.
• Goods: "Goods" refers to food products, including but not limited to Turkish and Middle-Eastern sweets and related products.

3. Use of Services

Our Services are intended for business-to-business wholesale purposes. By using our Services, you represent and warrant that you are a business entity or a representative of a business entity with the authority to enter into commercial agreements.

You agree to use our Services only for legitimate business purposes and in compliance with all applicable laws and regulations.

4. Product Information

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.

All product specifications, including but not limited to weight, dimensions, and appearance, may vary within reasonable commercial tolerances.

5. Orders and Payments

Payment terms will be as specified in our commercial agreements with you. Standard terms are 30% deposit with order placement and 70% against shipping documents, unless otherwise agreed in writing.

6. Shipping and Delivery

Delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by customs, freight forwarders, or other third parties involved in the delivery process.

Risk of loss and title for products pass to you upon delivery to the carrier at our facility, unless otherwise specified in writing.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of ETK Global or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, or republish any content from our Website without our prior written consent.

8. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

We reserve the right to terminate or suspend accounts at our discretion if we believe there has been a violation of these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, ETK Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services.

Our total liability for any claim arising from or related to our Services shall not exceed the total amount paid by you to us for the specific order giving rise to such claim.

10. Indemnification

You agree to indemnify and hold harmless ETK Global and its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses arising from your use of our Services or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our Website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: